Referral calls are time-critical — patients book with whoever answers. Post-operative calls come at all hours. Mayla handles both, 24/7, so your team handles what matters most.
Oral surgery referrals move fast. When a general dentist refers a patient for an extraction, implant consultation, or wisdom tooth removal, that patient calls your office while the referral is still fresh in their hand. They're not waiting until Monday. They're calling right now — and if you don't answer, they're calling the next oral surgery practice on the list.
Post-operative calls add another layer of complexity. Patients experiencing pain, swelling, or unexpected symptoms after a procedure call after hours, on weekends, and during holidays. Every one of those calls needs a response — and no human staff can cost-effectively provide round-the-clock coverage.
A single missed surgical consultation is worth $1,500–$3,500 in lost procedure revenue. Mayla answers every referral call instantly, books the consultation while the patient is still on the line, and handles post-operative triage calls 24/7 — routing urgent cases directly to your on-call surgeon based on rules you define.
One phone answered after hours can be the difference between a full schedule and a cancelled block.
Built specifically for healthcare practices — not a generic call-center bot bolted onto a scheduling widget.
Answers referral calls and post-operative patient calls around the clock — evenings, weekends, and holidays, without overtime.
Books surgical consultations directly into your schedule in real time, while the referral is still warm and the patient is on the line.
BAA included on all plans. All patient data — including sensitive surgical histories — is encrypted in transit and at rest.
Native integrations with Dentrix, Eaglesoft, and SoftDent. Mayla writes appointments directly into your existing system.
Live within 48 hours of signup. We configure your call scripts, surgical scheduling rules, urgent-call routing, and PMS integration.
If Mayla doesn't book a new patient you would have otherwise missed in the first 30 days, you pay nothing. No questions asked.
Mayla serves oral surgery practices in 51 major markets across the United States. Select your city for local pricing data, market stats, and state-specific HIPAA guidance.
Everything oral surgery practices want to know before switching to an AI receptionist.
Yes. Mayla integrates natively with Dentrix, Eaglesoft, and SoftDent — the most widely used practice management systems in oral surgery. The integration is bidirectional: Mayla reads your live schedule and writes confirmed consultations directly into your system. Setup takes 48 hours with no technical work required.
Yes. Mayla can be configured to handle after-hours post-operative calls with a dedicated script — collecting the patient's name, procedure date, and symptoms, then routing urgent cases (signs of infection, excessive bleeding, severe pain) directly to your on-call surgeon via live call transfer. Routine questions are answered and logged for morning review.
Yes. Mayla is fully HIPAA compliant with a BAA available on all plans. All patient information — including post-operative details and surgical history — is encrypted in transit and at rest. We treat surgical patient data with the highest level of compliance and security.
You define the urgency rules. Mayla can be configured to ask specific triage questions and, based on the responses, either book a next-available appointment, transfer the caller live to an on-call number, or provide after-hours guidance and flag the call for morning follow-up. Every call is logged with a transcript and recording.
Mayla can be configured to handle referral calls specifically — collecting referring doctor information, patient details, and procedure type — and booking the consultation with a note attached to the appointment record. This gives your team everything they need when they arrive in the morning to confirm the appointment.
Stop losing surgical consults to voicemail. Mayla answers instantly, books the appointment, and handles post-op calls around the clock.
30-day money-back guarantee · No contracts · HIPAA compliant