AI Receptionist for Dental Practices
Mayla is an AI voice receptionist designed specifically for dental offices. It answers every inbound call within 2 rings, books appointments directly into Dentrix, Eaglesoft, Jane App, Open Dental, or Curve Dental, and operates 24/7 — including after hours, during procedures, and on weekends.
No commitment · Live in 48 hours · HIPAA-compliant · First booking or your money back
calls the average dental practice misses every month
of missed callers never leave a voicemail — they call a competitor
of patient calls happen after hours — when your front desk is gone
in monthly revenue at risk for the average practice
How Dental Practices Use Mayla
Your front desk is excellent at what they do. Mayla covers what one person physically cannot.
Your hygienist is scaling. Your front desk is helping a patient check out and verify insurance. The phone rings. Nobody can answer.
With Mayla, that call gets answered within 2 rings regardless. The caller books a new patient appointment — or reschedules their existing one — while your team stays focused on the patient in the chair.
40% of dental patient calls happen outside business hours. A parent's child chips a tooth at 8pm. Someone's crown breaks on a Saturday. A new patient finds you on Google at 10pm Sunday.
Every one of those calls either becomes a booked appointment with Mayla, or a voicemail nobody listens to until Monday morning — at which point 86% of those callers have already booked elsewhere.
Your receptionist is on the phone confirming tomorrow's appointments. Another call comes in. They can't be in two places at once.
Mayla acts as a parallel line — picking up overflow instantly without hold music, without "please call back," and without ever requiring your team to choose which patient gets their attention. Both calls get handled simultaneously.
PMS Integrations
No new tools. No manual entry. Appointments appear in your system automatically.
Additional integrations available — contact us if yours isn't listed.
Dental practices operate in a HIPAA-regulated environment. Every patient call Mayla handles involves protected health information — and it's processed accordingly. We sign a Business Associate Agreement (BAA) with every practice before going live. Your patient data never leaves a compliant environment.
Pricing
All plans include Dentrix, Eaglesoft, and Jane App integration. HIPAA-compliant BAA on every plan.
Starter
Growth
+ $2,500 one-time setup
Scale
Starting at $3,500/mo + $7,500 setup
🛡 Every plan includes a 30-day performance guarantee. If Mayla doesn't book at least one new patient you would have missed, we'll refund you — no questions asked. HIPAA documentation →
Common Questions
What practice owners ask before going live.
Yes. Mayla integrates natively with Dentrix and books appointments directly into your Dentrix schedule in real time — no message-taking, no manual entry. The same integration is available for Eaglesoft, Jane App, Open Dental, and Curve Dental. During your 48-hour setup, we handle the integration configuration — there's nothing technical for you to do.
Mayla is configured to recognize emergency language — severe pain, knocked-out tooth, abscess, broken crown — and immediately transfers those calls to your on-call line. Emergency situations are never delayed or sent to voicemail. Mayla handles routine bookings and routes urgent calls to the right person instantly. You define exactly what counts as an emergency during setup.
Yes. Mayla is fully HIPAA compliant. We sign a Business Associate Agreement (BAA) with every dental practice before going live. All patient call data is processed with end-to-end encryption, stored only as needed for booking, and handled within HIPAA-compliant infrastructure in the United States. See our full HIPAA compliance documentation →
Mayla handles both. For new patients, it collects the necessary information and books a new patient appointment directly into your PMS. For existing patients, it accesses your schedule to book, reschedule, or confirm appointments. The caller flow — questions asked, information collected, appointment type offered — is configured specifically for your practice during the 48-hour setup and fully approved by you before going live.
Mayla is designed to handle routine booking, scheduling changes, after-hours inquiries, and basic new patient questions. For complex clinical questions, detailed insurance verification, or situations requiring human judgment, Mayla transfers the call to a staff member or takes a message for a callback. You configure the escalation rules. Mayla never fumbles a complex situation — it escalates rather than guesses.
No. Mayla is the backup your receptionist has always needed — not a replacement. Most dental practices run Mayla as overflow: it answers calls when your front desk is with a patient, on another line, at lunch, or off for the night. Your staff handles the complex, human-facing work. Mayla handles the calls they physically cannot answer.
The dental practices that fix this problem keep growing. The ones that don't keep wondering why their marketing spend isn't converting. Mayla takes 48 hours to set up. The first booking pays for months of the service.